Terms of service
Terms of Service
1. Digital Products
All products sold by A to Exceptional Ltd are supplied as digital PDF downloads. No physical products will be shipped.
2. Use of Resources
Upon purchase, you are granted a non-transferable licence to use the purchased resource for your own personal or organisational use.
Resources must not be copied, shared, distributed, resold, reproduced, uploaded to third-party websites, or otherwise made available to individuals or organisations that have not purchased the resource.
3. PDF Functionality
Resources are supplied as PDF files. Some sections may require users to add text boxes, annotations or digital notes using compatible PDF software or applications.
The resources are not supplied as fully editable documents unless specifically stated.
Functionality may vary depending on the device, operating system and PDF software being used.
4. Copyright and Intellectual Property
All content, digital resources, documents, checklists, templates, graphics and materials available through this website remain the intellectual property of A to Exceptional Ltd and are protected by copyright law.
Unauthorised copying, sharing, distribution, reproduction or resale of any resource is strictly prohibited.
5. Refunds and Cancellations
Due to the nature of digital products, refunds, exchanges and cancellations are not available once a purchase has been completed and access to the digital content has been provided.
By purchasing and downloading a resource, you expressly agree that the digital content will be supplied immediately and acknowledge that you lose your statutory right to cancel once access to the digital content begins.
6. Limitation of Liability
While every effort is made to ensure the accuracy and usefulness of the information provided, A to Exceptional Ltd makes no guarantees that the resources will be suitable for every individual setting, organisation or purpose.
Users remain responsible for ensuring compliance with all applicable legislation, statutory guidance, inspection requirements and regulatory obligations.
7. Company Information
A to Exceptional Ltd
Company Registration Number: 17137521
Registered Office:
Unit 2 Gosforth Park Avenue
Newcastle Upon Tyne
United Kingdom
NE12 8EG
8. Contact Us
Email: hello@atoexceptional.co.uk
We aim to respond to enquiries within 3 business days.